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Verification

Similar isn’t the same as right.

Traditional RAG hands your AI whatever reads closest to the question. Kenby checks every passage first. Here is one question, answered both ways.

Step 1 of 4 · Retrieve

It starts like any RAG.

Kenby searches your library by meaning and by keyword, and shortlists the 24 passages closest to the question.

Step 2 of 4 · Traditional RAG

Most RAG stops at the top five.

The 5 most similar passages go straight to the model, unchecked. Two describe other plans, and the right one ranked 7th. The answer sounds sure, and it's wrong.

Step 3 of 4 · Verify

Kenby checks all of them.

Each of the 24 passages is checked on its own: does it actually answer the question? Only 90% and up counts as verified.

Step 4 of 4 · Answer

Answers come from verified passages only.

Every answer cites its source. Possible matches are shown to you, never used. When nothing is verified, Kenby says so instead of guessing.

Acme/Library

Ask your library anything

  1. 1

    Pricing & plans › Pro

    Pro includes a 99.5% monthly uptime target and next-business-day support.

    the Pro plan
  2. 2

    Pricing & plans › Team

    Team plans target 99.9% uptime, with email support in business hours.

    the Team plan
  3. 3

    Status page FAQ › Uptime

    Uptime is measured per calendar month, excluding maintenance announced 72 hours ahead.

    how it's measured
  4. 4

    Incident reviews › May 14

    API availability fell to 99.7% in May after a 38-minute database failover.

    an incident
  5. 5

    Enterprise agreement › Commercial terms

    Enterprise contracts start at 50 seats and are billed annually.

    pricing, not uptime
  6. 7

    Enterprise agreement › Service levels

    Availability commitment: 99.95% per calendar month. Severity 1 incidents get a response within 1 hour.

    the Enterprise SLA

Traditional RAGKenby is checking every passage…Checked. Only the verified passage goes to the model.Kenby, verified

1

Wrong. 99.9% is the Team plan's target. The Enterprise commitment ranked 7th, below the cut-off, so the model never saw it.

1 Enterprise agreement › Service levels

Possible match, not used: Status page FAQ › Uptime (61%)

Agents

Every agent, the same verified answers.

kenby · search_knowledge{ "query": "Enterprise uptime guarantee" }

1 verified passage · Enterprise agreement › Service levels · 98%

1Enterprise agreement › Service levels

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